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From the Editor's Desk
How can we keep the 'human' in human resources?
Workflows and processes are obvious features when searching for the right HR tech. But what about the people on the receiving end?
With COVID-19 flipping our world upside down, the need to connect with employees has never been greater. In many organizations, HR departments have been forced to morph into digital communications experts almost overnight, and have been challenged to connect employees with the resources they need while maintaining a personal connection. There are many resources, systems and applications that can help - that's both the good and bad news.
So, how do you pick the best way to connect? Do you choose the system that simplifies employee workflows because IT invested in it heavily? Or do you choose the human capital management system that links employees to the processes (you may also know these as "journeys") they need to follow to make life easier for back-room HR departments? Or do you focus on the people who drive your business and find methods to improve their employee experience in a way that will stand the test of time?
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